The taskPriorityFlag (tPf) is a communication tool.
Often a technical support person has a backlog of things to do.
A new request comes in – how do you determine when to work on it.
If the requester includes a tPf with the request it often eliminates the need for discussing timing.
| flag | requester’s priority |
|---|---|
| tPfA | Unless you are already working on an A, stop what you are doing and do this. This is a rarely used high level interrupt. If while working on an tPfA task another tPfA request is received, interact with requester(s) to determine if should jump to new task. |
| tPfB | When you come to a good break point with what you are doing, do this. Will not interrupt an other A or B task. If there is a Priority B queue, work with requester(s) to prioritize the list. |
| tPfC | When you finish what you are doing, do this. If there is a Priority C queue, work with requester(s) to prioritize the list. |
| tPfD | Complete by date/time provided in request. |
| tPfE | Normal FirstInFirstOut priority. |
| tPfF | Do it if you feel like it without impacting higher priority tasks. |
Most jobs should be marked tPfE. If no tPf is provide tPfE is assumed.